Customer Service Agent Talent Haven HR Philadelphia, PA Job Details Full-time 10 hours ago Benefits Paid training Opportunities for advancement Qualifications Customer communication High school diploma or GED Full Job Description Job Summary We are seeking a friendly and motivated Customer Service Agent to assist customers, answer questions, and provide professional support throughout the customer experience. This role is ideal for individuals who enjoy working with people, understanding customer needs, providing solutions, and developing strong communication skills. Responsibilities Welcome customers and provide friendly, professional assistance. Answer questions regarding products and services. Identify customer needs and recommend appropriate solutions. Provide accurate information about products, services, and promotions. Address routine customer concerns and help resolve issues professionally. Follow up with customers when appropriate to support satisfaction and retention. Assist with customer acquisition and promotional activities. Communicate customer feedback to team members. Support individual and team customer service and sales goals. Collaborate with colleagues to provide a positive customer experience. Participate in ongoing training and professional development. Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Friendly, positive, and customer-focused attitude. Strong listening and problem-solving abilities. Goal-oriented and motivated to achieve results. Excellent organizational and multitasking skills. Reliable, adaptable, and professional. Previous customer service, sales, retail, or hospitality experience is a plus but not required. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service experience Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching