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Bob Weaver Auto
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Full-Time or Part-Time Available Bob Weaver Auto | Pottsville, PA Bob Weaver Auto is looking for friendly, dependable, and customer-focused individuals to join our Customer Service Team. Whether you're looking for full-time or part-time employment , this is a great opportunity to work in a fast-paced dealership where you'll help create an outstanding experience for our customers. As one of the first people our customers interact with, you'll play an important role in supporting both our Sales and Service Departments. What You'll Do Greet customers with a friendly and professional attitude Answer and direct incoming phone calls Schedule and confirm service appointments Assist customers during check-in and check-out Process payments and cashier transactions Support Service Advisors with customer communication and administrative tasks Coordinate loaner vehicles, rentals, and transportation as needed Scan documents, enter data, and maintain accurate records Work closely with the Sales, Service, Parts, and Accounting teams What We're Looking For Customer service, receptionist, administrative, or dealership experience is a plus Friendly personality with excellent communication skills Organized, dependable, and able to multitask Comfortable using computers and learning dealership software Team player with a positive attitude