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TA
The Atlantic District
Agent
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Pennsylvania data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$48,923 / year median in Pennsylvania
-8% projected decline
Job Description
Agent The Atlantic District Reading, PA Job Details Full-time $220,000 - $250,000 a year 14 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Parental leave Vision insurance Opportunities for advancement Flexible schedule Life insurance Retirement plan Qualifications Customer communication Customer relationship building Client rapport building Life insurance knowledge Schedule management Health insurance Life & Health Insurance License Full Job Description Job Overview We are seeking a motivated and strategic insurance professional to run a Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance agency. At The Atlantic District, we believe that insurance is about far more than just paperwork; it is about providing peace of mind to the people who live right here in our community. We are looking for an outgoing and dedicated Agent to join our team in Reading, Pennsylvania. When you join us, you aren't just filling a position; you are becoming the face of our commitment to our neighbors. We pride ourselves on creating a workplace where everyone feels supported, encouraged, and excited to help others plan for the unexpected. Your day-to-day will involve connecting with people, listening to their stories, and crafting solutions that provide real security. We value authenticity, kindness, and a proactive mindset over scripts and rigid quotas. If you are someone who truly enjoys talking to people and making a tangible difference in their lives, you will find a home here. We provide the tools and support you need to build a meaningful career while keeping a positive, client-first perspective at the heart of everything we do.
Salary Range:
$220,000.00 - $250,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Dental Insurance Life Insurance Vision Insurance Flexible Schedule Health Insurance Disability Insurance Mon-Fri Schedule Hands on Training Parental Leave Career Growth Opportunities Retirement Plan Requirements Active Pennsylvania Life and Health Insurance License. Demonstrated history of success in sales, insurance, or client relations. Excellent conversational and interpersonal skills. Strong organizational habits and the ability to manage your own schedule. Genuine empathy and a desire to help families plan for their financial future. Experience with digital tools for policy management and client communication. Responsibilities Meet with individuals and families in the Reading area to assess their financial needs. Explain complex insurance concepts in a clear, straightforward, and supportive way. Guide clients through the application and underwriting process with patience and clarity. Follow up with existing clients to ensure their coverage evolves alongside their life changes. Maintain accurate records of client interactions and policy details. Engage with local community members to build lasting, trust-based relationships. About Us The Atlantic District is a dynamic and growth-driven division of one of the nation's most trusted insurance and financial services organizations. We partner with dedicated professionals to build thriving insurance agencies that deliver exceptional protection and financial confidence to individuals, families, and businesses throughout the Atlantic region. We operate with urgency, purpose, and a commitment to excellence — empowering passionate, impact-oriented leaders to transform their ambitions into sustainable business success. As part of our team, you'll work with seasoned mentors, proven systems, and a supportive community that values integrity, service, and long-term growth.Benefits
- Paid Time Off (PTO)
- Other Retirement and Savings
- Health Insurance
- Dental Insurance