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Penske

Remarketing Support Specialist

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Remarketing Support Specialist - Full Time

Penske - Reading, PA Posted on 09/09/26 (

Ref:

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Position Summary:

The Remarketing Support Specialist will assist the sales team with administrative duties relating primarily to the sale of vehicles. Support will be provided to coordinate thepletion of vehicle purchase transactions with customers and Penske's field locations via phone & e-mailmunication. This position also provides customer service assistance by handling various inquiries received from inbound phone calls and correspondence.

Major Responsibilities:

Vehicle sale coordination to include: invoicing and paperworkpletion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistance

Obtaining signed documents from customers

Entering sales related information into SalesForce and Flee systems

Answering customer and Penske associate phone calls thate into the department

Updating Microsoft Access and excel spreadsheets

Other projects and tasks as assigned by supervisor

Qualifications:

2 years of administrative support and customer service experience required

Requires stronganizational and time management skills and the ability to multitask.

Requires strongmunication skills and able to work well with others

High School Diploma or equivalent required

Associates or Bachelors degree preferred

Proficiency in the use of Microsoft programs required

Able to work well with others

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required scle, work at the specific location required,plete Penske employment application, submit to a background investigation (to include past employment,cation, and criminal history) and drug screening are required

Physical Requirements:
  • -The physical and mental demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable amodations may be made to enable individuals with disabilities to perform the essential functions.
  • -The associate will be required to: read;municate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
  • -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
  • -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  • Penske is an Equal Opportunity Employer.
  • About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to helppanies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and amitment to customer success. Visit Go Penske to learn more.

Job Family:

Operations

Address:
ATTN:
VCL REMARKETING 2561

Bernville Rd

Primary Location:

US-PA-Reading

Employer:

Penske Truck Leasing Co., L.P.

Req ID:

2610760

Benefits

  • Dental Insurance