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Plain N' Fancy Donut Shop

Full-Time Front End Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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Scorecard

Based on Pennsylvania data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$48,149 / year median in Pennsylvania

-26% projected decline

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Job Description

Job Summary We are seeking a dedicated and enthusiastic Front-End Associate to join our team. Full-Time, approximately four days a week rotating. In this role, you will be the first point of contact for our customers, providing exceptional service in a fast-paced environment. You will be responsible for handling transactions, assisting customers with their needs, and ensuring a positive shopping experience. Experience in the food industry or retail is preferred, particularly in settings such as cafés, grocery stores, or quick-service fast food restaurants. Responsibilities Greet customers warmly and provide assistance as needed. Operate cash registers and handle cash transactions accurately. Perform basic math calculations for sales and change. Upsell products to enhance customer satisfaction and increase sales. Maintain cleanliness and organization at the front end, including bussing tables if applicable. Assist with product stocking and inventory management as required. Address customer inquiries and resolve any issues promptly. Requirements Previous experience in a café, grocery store, or quick-service fast food restaurant is preferred. Strong cash handling skills with experience operating a cash register. Basic math skills to ensure accurate transactions. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Excellent communication skills and a friendly demeanor. Flexibility to work various shifts, including weekends and holidays as needed. Join our team and contribute to creating a welcoming atmosphere for our customers while developing your skills in the retail or food service industry!
Job Type:
Full-time Pay:
$13.06 - $14.23 per hour
Benefits:
Employee discount Flexible schedule People with a criminal record are encouraged to apply
Work Location:
In person