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320 Market Cafe

FOH Customer Service/Hospitality - Beer or Wine Knowledge a plus

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Job description We are looking for dependable, hard-working individuals who want to work in a fast-paced family-owned business. We are a hybrid of a market and a restaurant. Our shops sell/serve beer and wine in both retail and in person capacities. We care about producing quality food for our community and are in search of individuals who want to be part of our Team. Beer/Wine/Servers are the glue of the dining room and do everything from helping to pour beer, expedite food, to hand selling wine to ringing customers out.
Key Details:
$16.00
  • 20.00/hr + tips (generally $4 to $6/hr after the 90 day probationary period). Shifts are typically 11:00 pm
  • 7:00 pm, or 2 pm
  • 10 pm.
Must be available at least one weekend day. Must be 18 or older. RAMP Certification a plus. Essential DutiesResponsibilities Provides customer service. Cashiering/money transactions. Basic shelf stocking and product facing. Food running, table clearing, essential server functions.
Elementary bar service:
beer and wine only. Maintains cleanliness and aesthetic of displays and products. Maintains cleanliness and organization of work areas and storefront. Comply with nutrition and sanitation regulations and safety standards. Maintain a positive and professional approach with coworkers and customers. Part-Time and Full-Time are available. 20% Discount on all purchases except for alcohol. Tip eligible after 90 day probationary period. Health Insurance available to full time employees after 90 days. 401k (4% matching) available to all employees after probationary period. PTO accrual begins after 6 months.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance