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Administrative & Client Services Professional
Job Description
The ideal candidate will have:
Excellent customer service and communication skills A friendly and professional phone presence Strong computer and technology skills The ability to learn new software and systems quickly Excellent organizational skills and attention to detail The ability to manage multiple tasks and priorities Strong general administrative and office skills The ability to work independently and take initiative A team-oriented attitude and willingness to help wherever needed Dependability, professionalism, discretion, and good judgment Strong follow-through and attention to deadlines Previous experience in an accounting, tax, financial, legal, or other professional-services office is a plus. Basic knowledge of tax preparation, accounting terminology, or accounting-office procedures is also helpful, but not required. We are willing to train the right candidate who has strong administrative, technology, and customer-service skills. Schedule Our workload follows the seasonal nature of the accounting industry. Candidates must be willing and able to work additional hours during our busiest tax season, particularly in March and April. During this period, the office is fast-paced and deadlines are a major part of our daily workflow. During the slower summer months, the position may have a lighter or reduced schedule. Applicants should be comfortable with this seasonal workflow and have the flexibility to adjust their hours based on the needs of the firm. Why Join Us? We are looking for someone who wants to become a valued part of our firm rather than simply fill an administrative position. This role is a great fit for someone who enjoys working with people, is comfortable with technology, takes pride in staying organized, and likes being part of a team while still having the independence to manage their own responsibilities. If you are dependable, personable, detail-oriented, and looking for an opportunity to become an important part of a well-established professional firm, we would love to hear from you. Apply today to join the Frey & Co., CPAs team.Pay:
$20.00 - $25.00 per hour Expected hours: 40.0 per weekBenefits:
401(k) matching Health insurance Paid time off Referral programWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Pennsylvania data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$48,149 / year median in Pennsylvania
-26% projected decline