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Experienced Service Advisor
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Pennsylvania data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$57,948 / year median in Pennsylvania
+12% projected growth
Job Description
Experienced Service Advisor Moyer Nissan Inc - 1.0 Wernersville, PA Job Details Full-time $65,000 - $85,000 a year 13 hours ago Benefits Paid training Health insurance 401(k) Paid time off Opportunities for advancement Qualifications Client relationship management Service writing Customer relationship building Sales Phone communication Service scheduling Staff scheduling Greeting customers Team scheduling Mid-level Automotive service Organizational skills Communication skills Dealership experience Client interaction via phone calls Full Job Description Moyer Auto Group - Family Owned & Operated Moyer Auto Group is hiring an Experienced Service Advisor to join our high-volume service team. If you are driven, organized, and motivated by performance-based pay, this is an opportunity to earn strong income while building a long-term career with a stable dealership group. Our top advisors earn $65,000 - $85,000+ per year through hourly base pay plus commission. What You'll Do As a Service Advisor, you will own the customer experience from start to finish: Greet customers promptly and professionally in the service lane Listen carefully and document repair concerns accurately Schedule and manage technician workflow efficiently Present maintenance and repair recommendations clearly and confidently Maximize technician productivity and maintain strong effective labor rates Follow up with customers to ensure satisfaction Coordinate service loaner vehicles when needed Maintain high CSI scores and long-term customer relationships This is a fast-paced position that requires attention to detail, organization, and strong communication skills. Compensation & Benefits $65,000 - $85,000+ annual earning potential Hourly base pay + commission structure 401(k) plan Medical benefits Paid time off & vacation Paid training Employee vehicle purchase program Advancement opportunities within a 6-dealership group Closed Sundays Family-owned and operated company Long-term job security What We're Looking For Previous Service Advisor or Service Writing experience preferred Strong customer service and sales skills Ability to multitask in a fast-paced environment Excellent communication skills (in person & phone) Organized and detail-oriented Professional appearance and demeanor Clean driving record Willing to work some Saturdays Dealership experience is preferred, but strong customer-focused professionals are encouraged to apply. Why Join Moyer Auto Group? At Moyer Auto Group, every employee plays a critical role in our success. We are committed to delivering award-winning service to our community while providing real growth opportunities for our team members. If you are motivated to earn, ready to take ownership of your work, and want to build a long-term career, we want to talk to you. Apply today and take the next step in your automotive career.