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The Beris Insurance Agency
BI LINIGUAL Allstate Insurance Customer Service
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on New York data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$44,932 / year median in New York
-4% projected decline
Job Description
We are looking for a competitive insurance agent to generate new business by contacting potential customers. You will sell, solicit, differentiate and negotiate insurance plans that match the needs of your assigned or prospective customers' portfolio. The goal is to build up strong positive relationships, to ensure growth attainment and increase our firm's reputation. Responsibilities Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc Evaluate business or individual customers' needs and financial status and propose protection plans that meet their criteria Work with clients to deliver risk management strategies that fit their risk profiles Report the progress of monthly/quarterly initiatives to stakeholders Maintain bookkeeping systems, database and records Monitor insurance claims to ensure mutual satisfaction Achieve customer acquisition and revenue growth objectives Constantly update job knowledge and learn about new products and services Fulfill all policy requirements Skills Proven working experience as an Insurance agent or relevant experience Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc) Basic computer knowledge and statistical analysis Proven ability to work with goals Demonstrated ability to communicate, present, influence and sell effectively Experience in delivering client-focused solutions and in creating long-lasting relationships High school or BS degree
Insurance License Required:
Will train the right candidate Work Remotely No This Job Is Ideal forSomeone Who Is:
People-oriented- enjoys interacting with people and working on group projects Autonomous/Independent
- enjoys working with little direction High stress tolerance
- thrives in a high-pressure environment