Hours:

Monday - Friday, 8am-4:30pm. Work from home once training is completed. At home days are Tuesday and Friday. Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and support. Your primary responsibilities will include entering all orders, handling inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced environment. Responsibilities Respond to customer inquiries via phone and email in a timely and professional manner. Utilize strong phone etiquette to engage with customers and provide accurate information. Assist customers with product-related questions, order status, and troubleshooting issues. Enter orders and track them through the entire order process. Analyze customer needs and provide appropriate solutions or escalate as necessary. Maintain accurate records of customer interactions using computerized systems. Process sales transactions and expedite orders, as needed. Collaborate with team members to improve service delivery and enhance customer experience. Experience Minimum of 1 year Customer Service, heavy phones or call center experience. Strong computer skills Must be bilingual (English/Spanish) Join us in delivering outstanding service to our customers while growing your career in a supportive team atmosphere!

Job Type:

Full-time Pay:

$22.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Vision insurance

Work Location:

In person