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Confidential

Bilingual/Customer Service Representative (Insurance Agency)

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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Based on Indiana data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$45,926 / year median in Indiana

-8% projected decline

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Job Description

  • Job Title:
  • BILINGUAL/Insurance Customer Service Representative
  • Location:
  • Mishawaka, IN.
  • Pay Rate:
  • $18 per hour
  • Employment Type:
  • 40 hours per/WK
  • Work Schedule:
On-boarding:
Mon-Fri:
9AM-6PM in office After on-boarding:
Mon-Fri:
9AM-6PM work from home Fridays.
  • Company Overview:
  • We are a leading insurance agency committed to providing outstanding service to our clients. We value teamwork, professionalism, and a customer-centric approach.
  • Job Description:
  • As a Customer Service Representative, you will play a crucial role in supporting our insurance agents with data entry tasks and providing excellent customer service. Your main responsibilities will include, but not limited too:
  • Assisting insurance agents with data entry and maintaining accurate records
  • Responding to customer inquiries, resolving issues, and providing information about insurance policies
  • Collaborating with team members to ensure efficient and effective customer service
  • Maintaining a professional and positive attitude while interacting with customers and colleagues
  • Adhering to company policies and procedures to ensure compliance with industry regulations
  • Qualifications:
  • To be successful in this role, you should possess the following qualifications:
  • BILINGUAL
  • Willing to obtain an Insurance License
  • Punctuality
  • High school diploma
  • Previous experience in customer service or data entry preferred
  • Excellent communication and interpersonal skills
  • Strong attention to detail and accuracy
  • Proficient computer skills, including data entry and Microsoft Office Suite
  • Ability to work independently and as part of a team
  • Flexibility to adapt to changing priorities and handle multiple tasks simultaneously
  • Experience in customer service.
  • Benefits:
  • Competitive pay starting at $18 per hour
  • 40 hours per week
  • Paid time off and holidays
  • Professional development opportunities
  • Friendly and supportive work environment
  • Nontoxic work environment
  • How to
Apply:
  • If you are interested in joining our team as a Customer Service Representative, please submit your resume and a cover letter on Indeed.
com. We will review applications on a rolling basis and contact qualified candidates for interviews. Thank you for considering this opportunity with our company. We look forward to reviewing your application and potentially welcoming you to our team!
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
Paid time off Professional development assistance
Shift:
Morning shift Application Question(s): Are you willing and able to obtain an Indiana insurance license? Do you live in the mishawaka area? Will there be any reason you can not be to work on time?
Education:
High school or equivalent (Preferred)
Language:
Spanish (Required)
Work Location:
In person