September 28 Interview Process Candidates must be available to interview Tuesday and Wednesday Training & Hybrid Schedule 8-week paid onsite training academy Training schedule: Monday-Friday, 8:00 AM-4:30 PM No absences or schedule exceptions during training After successfully completing training, employees are eligible for a hybrid schedule (3 days onsite / 2 days remote) High performers may have the opportunity to become fully remote after 6 months Grainger provides all work-from-home equipment Weekends off Previous call center experience is preferred but not required . They are primarily looking for candidates with: Strong and stable work history Excellent customer service experience Professional communication skills Ability to multitask and navigate multiple systems Strong problem-solving and critical thinking skills A positive attitude and coachable mindset Reliability and commitment to attendance Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.