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Call Center Representative - Williston, VT (Hybrid)
Career Insights for Call Center Representative
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Scorecard
Based on Vermont data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$39,570 / year median in Vermont
-3% projected decline
Job Description
9 of 10,000 Between $34k and
$48k
Per Year Call Center Representative - Williston, VT (Hybrid)
Gainwell
Occupation:
Customer Service Representatives
Location:
Williston, VT - 05495
Job Type:
Full Time (30 Hours or More)
Posted:
08/13/2026
Positions available: 1
Source:
Gainwell
Web Site:
gainwelltechnologies.com
Onsite /
Remote:
Work at home all of the time
Job #: 37278
Job Requirements and Properties Telework & Remote
Full Time Schedule
Full Time
Job Description
. Summary As a Call Center representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members t.hey serve — a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions. Here are the details on this position Your role in our mission
- Demonstrated strong verbal and written communication skills
- Proven customer service orientation with the ability to support diverse needs
- Technical proficiency and the ability to learn new systems quickly
- Strong problem-solving skills with the ability to multitask in a fast-paced environment
- Consistent reliability and dependability in attendance and performance Additional Information
Help for Additional Information. What we're looking for - Strong communication skills
- Effective active listening abilities
- Demonstrated positivity and empathy in interactions
- Adaptability and flexibility in dynamic environments
- Consistent reliability and dependability What you should expect in this role Hybrid position.
You will be required to be onsite for some trainings and meetings but the majority of the time will be remote. Call Center Representative - Williston, VT (Hybrid) 8:30-5:00 Monday through Friday #
LI-HYBRID
#LI-LS2 "The deadline to submit applications for this posting is 9/30/2026." The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
Benefits
- 401(k) Plans
- Dental Insurance
- Other Retirement and Savings