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Genex Services, LLC.

Client Programs Specialist 1

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Job Description

Client Programs Specialist 1 - 19533

Wayne, PA

2 DAYS AGO

23068705

Summary

Wayne, PA

In-Person

Competitive Salary

1 Years Experience

Bachelor's degree

No Commission

40.00 hours per week / Day Shift / Full-Time

Description

Genex Service LLC Client Programs Specialist 1

US--Remote Job ID:

26-19533

Type:

Regular Full-Time # of

Openings:

1

Category:

Customer Service & Support Mitchell International, Inc. Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Responsibilities The Client Program Specialist 1 is responsible for supporting clients through effective communication, process adherence, and operational execution. This entry-level role focuses on learning and applying foundational processes, maintaining accurate documentation, and supporting both internal teams and external partners. The role requires attention to detail, strong communication & organizational skills, and a willingness to learn. Key Responsibilities Client Relationship Management Communicate with clients using established protocols-manage client tickets through Salesforce Participate in client calls and follow up on action items as directed Document and escalate client issues appropriately Develop foundational knowledge of client programs & workflows Operational Execution Follow established operational procedures for routine tasks with accuracy and consistency Create and maintain documentation using standardized templates Support tracking and reporting of basic service level metrics Cross-Functional Collaboration Communicate clearly with internal teams and respond to requests promptly Provide support to team members as needed Share knowledge of basic processes and refer to documentation when appropriate Qualifications Required High school diploma or equivalent (Associate's or Bachelor's degree preferred) Strong attention to detail and organizational skills Strong written and verbal communication skills Ability to follow procedures and work within structured processes Proficiency with basic computer View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities.

PI287816120 / 43-4051.00

Customer Service Representatives

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