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JJ
Johanna James-Allstate
Client Relationship Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Job Overview We are looking for a life insurance licensed professional to join our team here in Pennsylvania. This position will be mostly remote, with some in office time required. You will play a crucial role by managing our client data base, engaging with our clients and team members, building relationships and managing all back office duties. You will apply your life insurance skills to increase our customer's understanding of the value of insurance while cultivating long-term relationships with trusted advice. You must have a good working knowledge of Excel, Outlook and client database management. This position offers flexibility in scheduling and provides an opportunity to gain valuable experience in the insurance industry. Life insurance license required. Bilingual a plus. Base salary plus commissions.