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Advisors Capital Management

Client Service Associate

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,890 / year median in New Jersey

-19% projected decline

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Job Description

Client Service Associate Advisors Capital Management Ridgewood, NJ Job Details Full-time $75,000 - $85,000 a year 6 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Work from home Vision insurance 401(k) matching Life insurance Qualifications Confidential information handling Microsoft Outlook Interpersonal skills Word embeddings Bachelor's degree Attention to detail Client services Financial services Achieving project delivery timelines Cash handling Full Job Description This is a unique opportunity to join a rapidly growing mid-sized privately held Wealth Management Company. We are looking for an energetic, and motivated individual who is excited about working with clients and financial advisors. We are seeking an experienced Client Service Associate to provide operational and advisor services and support. The Client Service Associate must be able to effectively multitask and prioritize responsibilities based on the needs of the team.
Role and Responsibilities :
We currently have an opening for a Client Service Associate to join our team to support our Wealth Advisors.
Responsibilities will include the following:
  • Comfortable talking and working patiently with clients and advisors to help respond to their needs and questions
  • Providing extensive service to advisors by working with them in support on account paperwork, client questions, and other support issues
  • Establishing new accounts
  • Addressing various account maintenance concerns
  • Coordinating account wires, exchanges, transfers and other cashiering requests
Use of Salesforce Required Qualifications :
The successful candidate will possess the following: Bachelor Degree At least three years of related experience in the financial sector Understanding of financial services industry Candidates must be extremely organized and capable of multi-tasking Proficiency in MS Word, Excel and Outlook Experience with Salesforce preferred Superior attention to detail and the ability to independently manage multiple projects in an accurate and timely manner is essential Must be a team player with a desire to work in a collegial environment Strong written and oral communication skills Must be highly flexible and confidential with all matters Deadline oriented
Benefits :
  • Competitive base salary
  • Health, Vision and Dental coverage
  • Life Insurance
  • 401k and 401K matching Flexible Spending account and Health Savings account
  • Paid Vacation and Sick days
  • Professional development training Equal Employment Opportunity & Employment Disclaimer Advisors Capital Management is an Equal Opportunity Employer.
This job posting is intended to describe the general nature of the position and is not an exhaustive list of all duties, responsibilities, or qualifications. Employment with Advisors Capital Management is at will and may be terminated by either the employee or the Company at any time, with or without cause or notice, as permitted by law.
Job Type:
Full-time Pay:
$75,000.00 - $85,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Paid time off Tuition reimbursement Vision insurance Work from home
Work Location:
Hybrid remote in Ridgewood, NJ 07450

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans