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MDS Communications

Client Services Account Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,126 / year median in Arizona

-12% projected decline

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Job Description

Client Services Account Coordinator MDS Communications

•3.3 Chandler, AZ Job Details $45,000

•$55,000 a year 1 day ago Qualifications Customer communication Spreadsheets Excel data analysis

Full Job Description Job DetailsJob Location:

AZ

•Mesa, AZ 85210

Salary Range:

$45,000. 00

•$55,000. 00MDS Communications has an immediate opening for an Account Coordinator (AC) within our Client Services Department at our Mesa, AZ office. This role is ideal for a highly organized, detail oriented professional with strong administrative experience who thrives in a fast paced environment. MDS Communications partners exclusively with nationally recognized non profit organizations, including Habitat for Humanity, Operation Smile, and the International Fellowship of Christians & Jews to help them achieve their fundraising goals through professional telephone outreach. Our work supports meaningful causes, and our team plays a direct role in helping these organizations expand their impact. About the Role The Account Coordinator is a critical support role within Client Services, providing day to day administrative and operational assistance to multiple Account Managers who oversee national non profit campaigns. This position requires the ability to switch gears quickly, manage competing priorities, and execute tasks accurately and efficiently with minimal oversight.

Key responsibilities include:

Providing administrative support to Account Managers across multiple client accounts Generating reports and assisting with budget tracking (Excel proficiency is required, including the ability to work comfortably with pivot tables, navigate and manage large spreadsheets, apply professional formatting, and ensure accuracy in data and reports) Managing workflows and coordinating across internal departments Supporting client and internal communications with professionalism and attention to detail Assisting with copywriting, proofreading, and document preparation Maintaining accuracy while working under deadlines and handling frequent task changes The ideal candidate will have experience in an administrative or support role, exceptional organizational skills with the ability to manage multiple priorities efficiently, strong Excel skills, excellent written and verbal communication skills, high attention to detail and accuracy, and the ability to work independently, anticipate needs, and adapt quickly in a dynamic environment. You should apply if you enjoy mission driven work supporting nationally known non profit organizations, would thrive in a collaborative and professional team environment, desire opportunity to grow, and are looking for a role where efficiency, reliability, and precision are valued. Candidates must be local to the Phoenix area as this is a hybrid position. Minimum starting salary is $45K annually plus benefits. For more information about MDS, please visit our website www.mdscom.com. Qualifications