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NV
National Veterinary Associates
Client Services Representative
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Kentucky data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$46,557 / year median in Kentucky
-12% projected decline
Job Description
Job Description Helmwood Veterinary Clinic is a General Practice Facility, seeking an experienced receptionist to join our team. Previous experience in a veterinary clinic is preferred but not required. The ideal new team member we are looking for is self-motivated, a quick thinker, able to multi-task efficiently, and has excellent communication skills and compassion. Is this you? Key responsibilities include, but are not limited to:
- Multi-line phone system management
- Email, text and voice-mail management
- Service excellence to address needs of clients and clinic staff
- Appointment scheduling and management
- Excellent client communication
- Patient check in & check out
- Manage cash, check and credit card payments from clients
- Client education & services
Qualifications:
- Experience providing superb professional and personable client services
- A minimum of 1 year working in customer services is requested
- Basic computer skills (Microsoft Office ad Outlook experience preferred)
- Attention to detail
- Ability to prioritize and manage multiple tasks confidently, calmly and professionally
- Interpersonal skills working in a team environment If you're interested in joining our team, please apply.
- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
- We may also contact you via text message from an identified NVA representative for recruiting-related communication
- All job opportunities and applications are hosted on our official careers site: careers.nva.com
- There is no cost or confidential information required to apply or be considered for a position If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.