We are currently seeking a Full-Time Client Specialist for our family-owned, 55 year old pest control business. Incredible reputation and staff with a large client base looking to expand our team. Candidate will be compassionate and enthusiastic with a positive attitude, strong work ethic and dedication to excellent client care. Attention to detail and ability to follow direction while multi-tasking is a MUST! Also must be reliable, punctual, willing to learn and take an active role in teamwork. Essential that candidate is able to multi-task at a fast pace, prioritize all tasks effectively and have solid oral and written communication skills. Strong computer and client service skills are crucial. Responsibilities include but are not limited to: answering phones, scheduling, accurately maintaining client records, communicating and interacting with clients and other team members in a kind, effective manner. Once resume has been reviewed, a completed application, pre-employment screening, working interview and complete background check will be required of selected candidates. $13-$15 per hour based on experience. Tasks Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Complete tasks in accordance with company procedures. Greet callers, handle their inquiries, and direct them to the appropriate persons according to their needs. Schedule and confirm appointments for clients. Set up and maintain electronic filing systems for records, correspondence, and other material. Learn to operate new office technologies as they are developed and implemented. Operate office equipment such as phone systems and use computers for spreadsheet, word processing, database management, and other applications Qualifications and Skills Fluent in English; proficient in spelling, punctuation, grammar and other language skills Knowledge and experience of relevant software applications including spreadsheets and database management Maintain time management and reliability Confidentiality Exceptional communication and interpersonal relationship skills, verbal and written Excellent initiative, follow-up, multi-tasking and organizational skills High commitment to service excellence while maintaining high degree of integrity, ethics and judgement. Strong orientation for quality client service delivery and pleasant attitude on phone Possession of strong ability to give attention to detail, perform multiple tasks together, and work effectively with other members in a team setting. Very detailed oriented and thorough in completing processes and catching errors

Job Type:

Full-time Pay:

From $14.00 per hour

Benefits:

401(k) matching Health insurance Paid time off Work from home

Compensation Package:

Bonus opportunities Application Question(s): One of our Core Values is "Do the Right Thing." Can you provide an example of you living out that value?

Experience:

Customer service: 3 years (Required)

Work Location:

Hybrid remote in Thonotosassa, FL 33592