Required:

High school diploma (or equivalent) 2+ years of related customer service experience Availability to work assigned shifts, including rotating Saturdays Ability to pass a credit and background check

Preferred:

Spanish fluency Call center or financial institution experience What Success Looks Like Customers feel heard, supported, and valued after every interaction Issues are resolved efficiently with minimal escalation You confidently navigate banking systems and processes You contribute to a positive, collaborative team culture Our Core Values At State Bank of Southern Utah, our core values guide everything we do: Make a Difference

Be proactive, caring, and solution-oriented Relationships Matter
Build meaningful connections with customers and teammates Live with Integrity
Do the right thing, every time Love What We Do
Show up with energy and a growth mindset Share Positivity
Lift others and create a supportive environment Schedule & Work Environment On-site role at our Customer Care contact center (Cedar City South Interchange branch) Full-time schedule:

Monday-Friday:

11:00 AM

8:00

PM Rotating Saturdays:

8:00 AM

2:00 PM, 9:00 AM
3:00 PM, or 2:00 PM
8:00 PM This is not a teller role —you'll work in a dedicated phone-based service environment Benefits That Support You Medical Insurance + HSA Dental & Vision Insurance Life, AD&D, and Long-Term Disability Insurance Supplemental coverage options 401(k) with employer match Annual Incentive Program Paid Time Off (accrues every pay period) Up to 12 paid holidays per year Childcare reimbursement Ready to Make an Impact?

Join a team that values you, supports your growth, and empowers you to make a real difference every day. Apply today and start building meaningful customer relationships with State Bank of Southern Utah. Experience Required 2 year(s): Customer Service Preferred 1 year(s): Call Center Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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