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AI
Applied Industrial Technologies
Customer Service
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,087 / year median in the U.S.
-17% projected decline
Job Description
Applied Industrial Technologies is hiring for Customer Service, and as part of our ongoing expansion, we are seeking part-time, work-from-home candidates. The position offers a monthly salary of $1,300, in addition to benefits, and requires minimal time commitment. The role involves just 2-3 hours of internet access per week.
Job duties may include:
Being the first point of contact for customers Answering requests for resolutions, providing accurate information about products services and assistance to escalate Providing expert assistance to customers, resolving issues, and building lasting relationships Supporting customers via phone, email or chatRequirements:
Must be computer literate Must have 2-3 hours of internet access per week Must be efficient and dedicated Ideal for those with strong communication skills and a passion for customer service with a strong attention to detail. Benefits Medical, dental, vision, and prescription drug insurance 401(k) retirement savings plan with a company match Paid vacation, sick leave, and holidays Life insurance and accidental death and dismemberment coverage Short- and long-term disability benefits Employee Assistance Program (EAP), including confidential counseling and support Educational/tuition reimbursement for eligible employees Interested candidates may submit interest and/or resume here. We Are Applied When you join Applied, you bring all of yourself - your skills, ideas, work style, personality and passions - to our team and we are better for it. For all that you bring to your work, you'll receive the rewards and resources you need to feel fulfilled both professionally and personally. From the compensation and benefits packages we offer, to the work environment and team-oriented atmosphere we've cultivated, you'll see how much we care for the team members that choose a career with Applied. From our corporate office to our service centers and distribution centers, our company is a mix of big city and small town. This diverse network encourages teamwork, the sharing of information, and knowledge transfer.Benefits
- Paid Time Off (PTO)
- Sick Leave
- Financial Aid/Assistance
- 401(k) Plans