$19.46

Per Hour DOE (Depends on Experience)

Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative I -Remote

Axon River LLC

Occupation:

Customer Service Representatives

Location:

Edinburg, TX - 78539

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

09/30/2026

Positions available: 15

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work at home all of the time

Updated:

10/13/2026

Expires:

10/30/2026

Job #: 17074943

Job Requirements and Properties

Help for Job Requirements and Properties. Telework & Remote

Full Time Education

High School Diploma or Equivalent Experience

6 Month(s) Schedule

Full Time Job Type

Regular Duration

Permanent Employment Public Transit

Available Help for . Job Type

Full-time

Description Location Requirement:

Candidates must currently reside in Hidalgo County or Cameron County Texas in order to be considered for this position.

Summary:

Axon River is seeking Customer Service Representatives to join the team! CSRs will provide inbound or outbound call support to our various clients. CSRs are expected to provide exceptional customer service while following protocols and guidelines. They will use various web-based systems to answer customer inquiries.

Responsibilities may include:

Essential Duties:

Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction. Document each customers inquiry information into a database. Verify customers information, making corrections and updates as needed. Actively listen to recognize opportunities to offer additional information to callers, ensuring the caller and client has received the best customer service experience possible. Follow-up with callers as necessary. Use statistical contact center data to make improvements to performance. Outbound calling for surveying to obtain client specific information. Shift and Schedule adherence Requirements High School Diploma or GED Knowledge of how to operate a computer, use internet search engines, and navigate multiple windows/tabs Prior call center or customer service experience highly desired Effective verbal and written communication skills Ability to multi-task, operate a computer, and utilize specialized telephone systems Ability to multi-task Ability to sit for extended periods of time Candidates must meet the following requirements to work from home: Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office. Must be able to meet the minimum internet speed requirements for specific program Hotspots, satellite and wireless internet service is NOT allowed for this role. Willing to use webcam or video features during training and production

Conditions of Employment:

Successful completion of pre-hire testing Successful completion of background check is required for this position. Must be able to provide proof of education such as high school diploma, GED, or college transcripts/diploma Must be able to provide proof two valid, in date forms of ID To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disability to perform the essential duties listed above.

Location Requirement:

Candidates must currently reside within the McAllen, Mission, Pharr, Edinburg, Harlingen or Brownsville, Texas areas in order to be considered for this position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Requirements:

Be a U.S. citizen, as required for this federal contract.

• Have a high school diploma, GED, or higher level of education.
• Be willing and able to complete the required federal background investigation and fingerprint screening.
• Meet the contract's criminal-history suitability requirements.
• Meet the contract's employment-history requirements, including requirements relating to certain employment terminations within the past seven years.
• Successfully complete the required credit screening.
• Have no more than $1,500 in delinquent accounts, as defined by the contract's screening requirements.
• Meet the contract's financial-suitability requirements regarding repossessions and bankruptcies.
• Not be delinquent on federal taxes or federal student loans.

Applicants who are currently participating in an approved repayment plan may still be eligible for consideration.