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Best Life and Health Insurance Company
Customer Service Representative/Call Center
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$40,942 / year median in the U.S.
-3% projected decline
Job Description
We are currently seeking Seasonal Customer Service Representatives to work full-time in the Meridian, Idaho area. The top applicants will have a minimum 1 year in an administrative role and have excellent communication skills. Our next training class starts on Tuesday, October 21st . Remote work options available. The customer service representative answers incoming phone calls from various customers by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following: Answer phone calls from members and/or their agents to resolve their questions or concerns Provide any information regarding account status, such as premium amount/due and payment history. Respond to requests for assistance and processing payments Access appropriate information using multiple systems Work in collaboration with administration to obtain appropriate member eligibility. Work in collaboration with other departments to resolve account status issues. Other duties as assigned.EDUCATION/EXPERIENCE
: Educational degrees must be from a US Department of Education accredited school. Must have a High School diploma/GED. 18 years of age or older 1 year of related experience preferred, but not required. Typing 30 WPM Ability to work independentlyOTHER SKILLS AND ABILITIES
Must have excellent communication skills and be able to work closely with our members and employees. Must be able to clear background check Benefits of working with us include: Paid Holidays Paid Training Early and late shifts availableJob Types:
Full-time, Temporary, Seasonal Pay:
From $16.00 per hour Expected hours: 40 per weekBenefits:
Flexible schedule On-the-job training Paid time off Work from homeWork Location:
In personBenefits
- Paid Time Off (PTO)
- Flexible Work Schedules
- Professional Development
- Dental Insurance