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PASONA N A, INC.

Customer Service representative

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Job Description

Employment Type:
Full-time, Non-exempt Salary:
$50K-60K per year
Schedule:
35 hours per week / 7 working hours per day Key Responsibilities Coordinate import/export operations involving ocean, air, and domestic freight. Monitor inventory and support the flow of goods. Process purchase orders, sales orders, and invoices. Enter and maintain accurate records in the company's ERP system. Qualifications Experience in import/export operations and inventory management. Understanding of international trade processes and Incoterms. Experience processing purchase orders, sales orders, and invoices. Familiarity with ERP systems. Proficiency in Microsoft Excel and Outlook. Strong attention to detail, organizational skills, and the ability to manage multiple tasks. Japanese-English bilingual proficiency preferred. Compensation & Benefits Overtime eligibility in accordance with applicable federal and state regulations. Discretionary bonus based on individual and company performance; bonuses are not guaranteed, and the program is subject to change. Accrued PTO, available from the start date. Medical and dental insurance, available from the start date. 401(k) with company matching, available from the start date. Matching details provided upon hire. Company holidays; holiday schedule provided after hire. Work Schedule & Hybrid Options Flexible schedule options: 8:00 AM-4:00 PM, 9:00 AM-5:00 PM, or 10:00 AM-6:00 PM. Optional work from home on Fridays, plus two additional flexible work-from-home days per month.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance