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Customer Support
Customer Service Representative
Novi, MI

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MEGA Fun and Fitness

Customer Service Representative

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Job Description

Join Our Team at MEGA Fun & Fitness! Do you love working with families, staying organized, and being part of a fun, energetic environment? If so, we'd love to meet you! For over 20 years , MEGA Fun & Fitness has been a trusted part of the Novi community, helping children grow in confidence through gymnastics and martial arts. We're looking for a warm, organized, and dependable Front Office Representative who enjoys creating a welcoming experience for every family who walks through our doors. As the first face and voice of MEGA, you'll play an important role in helping our families feel at home while keeping our front office running smoothly. What You'll Do Greet families with a friendly, welcoming attitude Answer incoming phone calls and assist with questions Enroll new students and manage registrations Provide exceptional customer service to current and prospective families Schedule classes and assist with general office operations Support coaches and staff with administrative tasks Help maintain a positive, organized, and upbeat front desk environment We're Looking For Someone Who Has High school diploma or GED Previous office, administrative, or customer service experience Excellent written and verbal communication skills Strong organizational skills and the ability to multitask in a fast-paced environment Proficiency with Microsoft Office and computer-based software A positive, dependable, and team-oriented attitude Availability to work weekday evenings, especially during after-school program hours Bonus Qualifications Bilingual (a plus!) Experience working with children or families Why You'll Love Working Here Friendly, family-focused workplace Supportive team environment Opportunity to make a positive impact on children and families every day Stable, well-established business with over 20 years in the community Fun, energetic atmosphere where no two days are the same If you're looking for a rewarding position where you can make a difference while being part of an amazing team, we'd love to hear from you! Apply today and become part of the MEGA Fun & Fitness family!
Job Type:
Part-time Pay:
$15.00 - $25.00 per hour
Benefits:
On-the-job training Application Question(s): Please provide 3 references with names and phone numbers.
Work Location:
In person

Benefits

  • Dental Insurance