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Customer Service Representative

Job

Robert Half

Remote

Full-Time

Posted 8 weeks ago (Updated 7 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Robert Half is searching for a Customer Service Representative for a high volume remote call center environment. The Customer Service Representative role is a long-term contract to hire opportunity. The hours for the Customer Service Representative are Monday - Friday, 8am-5pm or 10am-7pm. You must also be available to work one weekend per month. This is a remote position, however, you must reside in EST, CST, or MDT. Responsibilities of the
Customer Service Representative:
  • Answer incoming calls and make outbound calls to customers, adjusters, inspectors, internal staff, etc.
  • Route and schedule appointments for inspectors
  • Monitor emails and scheduling requests
  • Verify that appointments are confirmed and routed appropriately
  • Escalate customer issues when appropriate

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