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Calgon Carbon Corporation

Field Service Representative II

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in the U.S.

-23% projected decline

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Job Description

Field Service Representative II Calgon Carbon Corporation
  • 3.
5 Moon Township, PA Job Details Full-time 1 hour ago Benefits Health savings account Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Qualifications TWIC Card Hazardous Waste Operations & Emergency Response Training High school diploma or GED Driver's License DOT Physical Certification Confined Space Certification Water treatment Mechanical troubleshooting Full Job Description Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.
Position:
Field Service Representative II Location:
US
  • Remote (Pittsburgh, PA)
Excellent Benefits :
Medical, dental, prescription & vision, HSA & retirement savings (401k)
  • Generous Company Match!
Perks :
Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work:
Mondays
  • Fridays, 9:00 AM
  • 5:00 PM, 40 Hrs/Wk
  • Monday through Friday with ability to work weekends when required.
The Field Service Representative II is the direct implementation of customer required on-site field services related to CCC activated carbon product, equipment, and service offerings. The Field Service Representative II is a part of CCC's customer support and service value proposition by contractual obligation. The Field Service Representative II is capable of performing activated carbon and media related field service work independently. Duties and Responsibilities (not limited to) Scheduling and coordination with customer and other CCC internal departments of the daily on-site activities using FSWO database and work process Carbon adsorption equipment start-up and customer training on proper use through O&M manual and work process Carbon adsorption equipment installation and removal Carbon adsorption equipment maintenance, inspection, repair and troubleshooting Carbon and other media removal and installation Qualifications High school diploma or general education degree (GED) is required DOT Medical Examiner's Certificate (Candidate must successfully obtain during the pre-employment physical) is required Driver's License is required OSHA 40-Hour
HAZWOPER
(Candidate must be successfully completed within 3-months of hire date) is required TWIC
  • Transportation Work Identification Credential (Candidate must successfully obtain within 3-months of hire date) is required 3-5 years experience in the carbon treatment industry or related/similar fields is required 3-5 years mechanical aptitude and an understanding of mechanical systems; hands-on experience in troubleshooting and resolving/repairing technical and mechanical issues is required Confined Space Certification (Candidate must successfully complete training within 3 monthof hire date) is preferred
HAZWOPER
40-Hour Certification (Candidate must successfully complete training within 3 monthof hire date) is preferred Three years minimum work experience on related job or industry is preferred Transportation Worker Identification Credential (Candidate must successfully obtain within 3 month of hire date) is preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran