Flood CSR Southern Farm Bureau Casualty - 4.1 Ridgeland, MS Job Details 1 day ago Benefits AD&D insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications High school diploma or GED Full Job Description Are you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking a Flood Customer Service Representative. Southern Farm Bureau is a great company and an excellent place to work. The Company offers a family-oriented work environment and a rich benefit package including paid time off, company matched 401(k), pension/retirement, medical, dental, vision, group life, accidental death and dismemberment, employee assistance program, a continued education program, and a hybrid home/office work schedule. The Flood Customer Service Representative will assure quality customer service for customers and Agents. Handle complex questions pertaining to flood insurance policies. Modify flood data in Flood System when necessary. Essential Functions Assist customers and Agents with complex questions regarding flood insurance policies. Provide rate quotes for increases in coverage on existing policies. Perform additional duties as required or requested by the Supervisor or Lead. May assist in training new staff members when and where required. Additional Responsibilities Other duties and responsibilities as assigned. Regular and predictable attendance is required. Education Education Level Education Details Req Pref H.S. Diploma X Other Vocational, business, or technical school training preferred X Other Agent's License X Other

INS 21, 22, 23 X

Experience Preferred Some customer service or insurance experience is a plus Education Required High School or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.