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1S
105 Sentara RMH Medical Center
Guest Services Representative
Career Insights for Customer Service Representative (General)
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Based on Virginia data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,118 / year median in Virginia
-4% projected decline
Job Description
City/State Harrisonburg, VA Work Shift Rotating Overview:
Sentara Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring Guest Services Representatives - Part Time The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. They are responsible for providing a welcoming and genuine environment and addressing concerns to ensure a smooth and comfortable experience for patients. Education High School Grad or Equivalent (Required) Certification/Licensure No specific certification or licensure requirements Experience Customer Service experience - 1 year (Required) Talroo - Allied Health, customer service, guest services, front desk, reception, concierge .Benefits:
Caring For Your Family and Your Career- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down - $10,000
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
- A Caring Commitment serving our community for 100+ years
- Free and convenient parking
- Collaboration and shared governance
- CMS 5-Star and Magnet designated hospital