Penn State Penn State HR Shared Services Representative State College PA US Closes:

Dec 7, 2026

Salary :

$36,888

• $53,532 per year Apply Now Like 24 66 ▶ View job vitals Nominate a Peer HR Shared Services Representative Dec 7, 2026 Location Penn State University, State College, PA, USA Penn State Type Full time, Human Resources 43 % Job Post Completeness Our Job Post Completeness indicates how much vital information has been provided for this job listing.

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Job Number:

REQ_[contact details available in the full listing] Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants .

POSITION SPECIFICS

The Pennsylvania State University Human Resources Shared Services organization is seeking an HR Shared Services Representative to provide exceptional customer service to employees as the first point of contact for their Human Resources (HR) inquires. This position will answer questions received via telephone and e-mail, investigate and resolve routine to intermediate inquiries, coordinate with respective departments, and escalate complex inquiries to appropriate professional services, payroll, or other staff, as appropriate. Queries handled relate to a wide range of HR topics including; time off, leaves of absence, FMLA, benefits, retirement, compensation, professional development, recruitment, and HR policies. This position will support and aid other HR Shared Services staff in the resolution of requests and the analysis/diagnosis of problems. Other responsibilities may include general administrative support such as documentation of calls/emails via case management software, scanning and indexing of employee documents, compiling reports, and processing employee and payroll transactions.

The successful candidate must possess:

High degree of sensitivity in handling confidential information Accuracy and attention to detail Ability to demonstrate professionalism in daily tasks Commitment to handling questions and concerns with speed, accuracy and professionalism Sound judgment and discretion in referring inquiries to other HR staff members or units Ability to work independently, as well as part of a team Strong customer service and communication skills, both oral and written Ability to effectively learn and utilize new technologies Ability to prioritize and multi-task Proficiency in Office365 suite is preferred This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

General Equivalency Diploma (GED) or High School (HS) No prior relevant work experience required

Required Certifications:

None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the

U.S. SALARY & BENEFITS

The salary range for this position, including all possible grades, is $36,888.00

• $53,532.00. Salary Structure
• Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.

In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page .

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines Job details Title HR Shared Services Representative Employer Penn State Location Penn State University, State College, PA, USA Published Oct 8, 2026

Closes:

Dec 7, 2026 Job type Full time,

Human Resources Field Other Salary Salary :

$36,888

• $53,532 per year This is a Preview Listing… Job Seeker Action Sign in for full job listing.

Employer Action Required Finalise to make live. Find Your Best Opportunity Tell them AcademicJobs.com sent you! Apply Now About the employer Penn State 3.5 Star Employer Ranking At Penn State, we think ideas and solutions come from bringing in a multitude of perspectives. The root of Penn State's success is founded upon the ambition and determination of our talented and diverse faculty, staff, and students. Come work at Penn State, as we are not just a University; we are community-driven to make a difference. We are Penn State. Come & Work at Penn State It's no secret that the opportunities at Penn State truly are limitless. With 19 different job families, and over 175 different job profiles, we are sure to have an opportunity that fits your skills, experience, and career goals. Our diverse, talented, and dedicated workforce is second-to-none. Be part of a culture where you are recognized, appreciated, and rewarded for your hard work. Be a part of Penn State. Visit the employer page Hire Experts… Post a Job Post a Job Roles… Create a Job Alert Create Job Alert Related Jobs October 10, 2026 View All Jobs Denver, Colorado 65 Senior Compensation Analyst University of Colorado Denver Manhattan, Kansas 70 HR Representative Kansas State University Concordia, Kansas 1,564 Director of Human Resources Cloud County Community College Stillwater, Oklahoma 1,589 Payroll Clerk Oklahoma State University Sacramento, California 55 Project Management Professional 4 Rp University of California, Davis Queens County, New York 58 Human Resources Director, Employee Experience Queensborough Community College (CUNY) Boulder, Colorado 71 Director of Staff Affairs University of Colorado at Boulder Champaign, Illinois 57 Senior HR Generalist University of Illinois at Urbana-Champaign Athens, Georgia 1,128 Payroll Coordinator University Of Georgia Berkeley, California 47 Human Resources Director (0624U), Facilities Services University of California, Berkeley Post a Job View All Jobs Related Research Grants Grants to USA, Canada, and International Institutions for Research to

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