Full Job Description Job Description:

Select Health's Member Advocate role has the critical accountability to provide superior service directly to Select Health members, customers, and providers and to deliver on Select Health's strategy and mission. The Member Advocate position assists Select Health members in living their healthiest lives possible by educating them about the best usage of health insurance plans with participating providers. Start your career with one of Utah's Best Companies to Work For! Select Health has been recognized 18 times as a \"Best Company to Work For,\" and we're looking for passionate individuals to join our award-winning team. Why You'll Love This Role Make a

Difference:

Help members find the right medical, dental, and mental health providers and guide them through their care journey. Be the

Expert:

Become a trusted resource for healthcare navigation and insurance solutions.

Connect & Care:

Deliver exceptional experiences with every interaction.

What We Offer Competitive Pay:

Starting at $21.12/hour plus monthly performance bonuses (up to $440)

Outstanding Benefits:

Paid time off, medical/dental/vision insurance, 401(k) match, tuition reimbursement, wellness programs

Flexwork Options:

After training, certification, and meeting performance standards (approx. 6-9 months), choose in-office, hybrid, or work-from-home (approval required)

Culture & Perks:

Casual dress code, employee appreciation events, annual 5K, on-site café, gym, and more! Your Role Provide superior customer service via phone Assist members in finding providers and resolving inquiries Collaborate with internal teams to ensure timely resolutions Maintain confidentiality and uphold Select Health's service commitments

Training & Schedule Start Date:

September 14th, 2026

Training Schedule:

Monday-Friday, 8:00 a.m.-4:30 p.m. (In-Office in Murray, UT)

Post-Training Schedule:

Monday-Friday, 7:00 a.m.-9:00 p.m.; Saturday, 9:00 a.m.-3:00 p.m. No time off during the first 60 days due to training requirements. What We're Looking For Strong communication and problem-solving skills Active listening and time management Ability to multitask and work under pressure Computer literacy (Microsoft Office, typing proficiency)

Preferred:

Call center experience and bilingual (English/Spanish) Ready to make an impact? Apply today and start your journey with Select Health! Watch this short video to Physical Requirements Interact with others requiring the employee to communicate information. Operate computers and other office equipment requiring the ability to move fingers and hands. See and read computer monitors and documents. Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment

Location:

SelectHealth -

Murray Work City:

Murray Work State:

Utah Scheduled Weekly Hours:

40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $21.12 - $21.12 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. 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