Order Entry Specialist

Job Title:

Order Entry Specialist Job Description We are seeking a dedicated Order Entry Specialist to join our team. This role involves managing customer orders, providing exceptional customer service, and coordinating with various departments to ensure smooth operations. The ideal candidate will have experience in a call center setting and possess strong organizational skills. Responsibilities Enter orders placed by customers and handle customer inquiries. Track orders through SAP and communicate information between sales representatives, manufacturing personnel, and customers. Generate deliveries and coordinate shipments with the warehouse, ensuring large orders are palletized and planned effectively. Interact with both external and internal customers to provide information and resolve inquiries about products and services. Manage complex territories and potentially solicit sales of new products. Essential Skills 2-4 years of experience in order entry and customer service within a call center setting. Proficiency in order processing and customer service. Experience with SAP is a significant advantage. Proficient in Microsoft Office and Excel. Experience working with a CRM, preferably Salesforce. Additional Skills & Qualifications High school diploma or equivalent required; Associate's or technical degree preferred. Regular and predictable on-site attendance is necessary. Work Environment This role operates within a call center environment. Training hours are Monday to Friday from 8:00 AM to 4:30 PM for approximately 6-8 weeks. Post-training, the shift will be either 9:00 AM to 5:30 PM or 9:30 AM to 6:00 PM with a half-hour lunch break. The position offers a hybrid work model, with remote work on Monday and Friday and on-site work from Tuesday to Thursday. A trainer will assist the new employee for 6-8 weeks. Job Type & Location This is a Contract to Hire position based out of Bethlehem, PA. Pay and Benefits The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Bethlehem,PA.

Application Deadline This position is anticipated to close on Apr 27, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.