Outbound Call Specialist Wake Forest, NC Remote $17 an hour -

Full-time Outbound Call Specialist Location:

Wake Forest, NC (Remote/Hybrid - Must Reside in North Carolina)

Company:

Open Desk, Inc. Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position offers paid training, excellent benefits, growth opportunities, and remote work flexibility for North Carolina residents.

Responsibilities:

Make outbound calls to medical facilities across various specialties Research and verify information using web-based tools and internal systems Accurately document findings in standardized report templates Maintain high attention to detail and data integrity Meet deadlines while delivering high-quality customer service

Qualifications:

Professional phone communication skills 1-2 years of office or call center experience preferred (not required) Outbound calling experience a plus Strong organization, accuracy, and computer skills Self-motivated with the ability to work independently

Benefits:

Health, Dental, and Vision Insurance Matching 401

K Disability and Life Insurance Flexible Spending Account PTO and Paid Holidays Annual Anniversary Bonus Why OD:

We offer a positive, supportive workplace with paid training, opportunities for advancement, employee recognition, and regular social and volunteer events.