Part time 1st shift Bilingual Customer Service Representatives

Part Time Location:

Greensboro, NC

Posted Sep 17, 2026 ., Greensboro, NC 27410

• Advanced Personnel Resources

Advanced Personnel Resources is seeking part-time Bilingual Customer Service Representatives for a direct hire opportunity with a growing company in the Greensboro area. This position is ideal for someone who is professional, customer-focused, bilingual, and comfortable handling inbound intake/customer service calls. This role will train onsite for approximately the first month. After training, employees will transition to working from home or from a designated workspace of their choosing.

Schedule Options Evening Shift:

Monday, Tuesday, Friday:

8:00 AM - 1:00 PM

Saturday:

8:00 AM - 5:00

PM Pay:

$19 per hour Part-time employees may have the opportunity to move into full-time roles in the future. Responsibilities The Customer Service Representative will serve as the first point of contact for customers, providing professional support and assistance by phone and chat.

Responsibilities include:

Answer inbound customer support calls and chats regarding new and existing accounts

Assist customers with billing questions, account setup, payments, account access, and related inquiries

Provide accurate information and work toward first-call resolution

Document customer interactions and update account information using internal systems

Create tickets for technical support when needed

Maintain confidentiality of customer account information

Perform clerical and administrative duties as assigned

Maintain a positive, professional, and solution-focused approach with customers Requirements Must have at minimum 1 year of call center experience

Must be Bilingual (English/Spanish) Please attach your resume (MS Word if possible) to submission. All inquiries are highly confidential and go directly to: Misty Davis | Advanced Personnel Resources | Misty@aprinc.com