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Service Corporation International

Pre-Planning Advisor

Career Insights for Insurance Customer Service Representative

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Based on Colorado data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$42,721 / year median in Colorado

-7% projected decline

Explore Career

Job Description

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Want to enjoy the benefits of being your own boss, and flexibility of your schedule, this is the position for you. You will be responsible for meeting with client families by offering pre-need funeral and cemetery arrangements. Pre-Planning Advisors serve our families by providing exemplary personalized service and play an essential role in generating company revenue. We are the largest company in our field, with over 1800 locations nationwide and offer the most competitive pricing in our markets.

•This is a Commission Only Position.

•Requirements Education High school diploma or equivalent 1-2 years of customer service or sales industry experience preferred Current state/province issued driver's license with an acceptable driving record Insurance license is required by state/province law and as prescribed by each state board Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license required by state/province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills Comfortability with Cold Calling potential Families. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V Location:

7777 W 29th Ave. Wheat Ridge.

CO. 80033
Job Types:
Full-time, Part-time Pay:

$30,000.00 - $125,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Tuition reimbursement Vision insurance

Work Location:

Hybrid remote in Wheat Ridge, CO 80033

Benefits

  • Financial Aid/Assistance
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance