Scheduling (Shadeland)
Job
TEKsystems
Remote
$33,280 Salary, Full-Time
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Job Description
Scheduling (Shadeland) TEKsystems $16.00 / hr life insurance, sick time, 401(k), retirement plan United States, Indiana, Indianapolis May 09, 2026
Patient Scheduling Coordinator (Entry Level) Position Overview We are seeking a detailoriented and compassionate
- Patient Scheduling Coordinator
- to support a highvolume scheduling environment.
- Schedule patient appointments accurately and efficiently
- Follow and reinforce established scheduling policies and procedures
- Communicate clear and complete appointment information to patients and internal teams
- Audit, complete, and maintain electronic patient and case documentation in a timely manner
- Manage multiple tasks simultaneously while maintaining a high degree of accuracy
- Communicate professionally and compassionately with patients, peers, and supervisors daily
- Handle calls with empathy and professionalism, even in fastpaced or highpressure situations
- Consistently demonstrate values centered on
- purpose, excellence, compassion, and teamwork
- Work Environment
- Call center-based role
- High call volume with structured workflows
- Fastpaced, deadlinedriven environment
- Strong focus on quality, accuracy, and patient experience Required Qualifications (MustHaves)
- 2+ years of recent
- call center experience
- Strong customer service skills with an empathetic communication style
- High attention to detail, especially with data entry and documentation
- Ability to adapt quickly and support multiple departments when needed
- Ability to think quickly and respond professionally in timesensitive situations
- Strong verbal communication skills when interacting with diverse audiences
- Demonstrated professionalism and reliability in a team environment
- Preferred Qualifications (NicetoHave)
- Bachelor's degree Disqualifiers
- CNA experience Core Skills & Competencies
- Call center operations
- Customer service
- Data entry and documentation accuracy
- Time management and prioritization
- Professional communication
- Adaptability and problemsolving Experience Level
- Entry Level
- Job Type & Location
- This is a Contract to Hire position based out of Indianapolis, IN.
- Pay and Benefits
- The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- This is a hybrid position in Indianapolis,IN.
- Application Deadline
- This position is anticipated to close on May 22, 2026.
San Francisco Fair Chance Ordinance:
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.
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