Sr. Client Services Analyst, Strategic Accounts
Hershey, PA Professional Services Full Time 611034
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$73,000 - $80,000/year + Bonus We're reinventing the market research industry. Let's reinvent it together. At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. Numerator is committed to fair and equitable pay practices and regularly runs market analysis to ensure we stay competitive. The hiring range is the estimated base salary for the role. Offers are based on a wide range of factors, including but not limited to: relevant skills, training, experience, and education. In addition to base pay and a comprehensive benefits package, other variable compensation, such as an annual bonus or commission is offered. The salary range for this role is $73,000 - $80,000/year + Bonus. As a Sr. Client Services Analyst with Numerator, you'll be a vital member of Numerator focusing on supporting a core set of clients via ad-hoc projects/custom analyses. Your responsibility is to guide client users on Numerator's Insights platform and leverage our consumer panel set to execute and deliver analytical insights and recommendations to our customers. Clients include Numerator's Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durable Goods, and Quick-Serve Restaurants. How You'll Spend Your Time
Guide client users on Numerator's Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions
Leverage Numerator's proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness
Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings
Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts
Travel, as required, to support the above responsibilities What You'll Bring to Numerator Bachelor's degree or 3 or more years relevant experience
Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions
Understanding of both syndicated and household panel data (Nielsen and/or IRI)
Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby)
Working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects
Skilled at developing relationships with clients to become a trusted and value-added business partner
Excellent oral and written communication skills
Strong presentation skills, particularly with customers or prospects present
Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights
Proven track record of delivering high-quality results in a timely manner
Demonstrate curiosity and adaptability in adopting AI and emerging technologies to improve efficiency, problem-solving, and client outcomes
Comfortable using AI tools (e.g., ChatGPT, Copilot, Gemini) and working alongside AI as a collaborator #LI-Remote There is strength in numbers - We are the Numerati Numerator is 2,000 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation. Being part of the Numerati means that we'll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we're always finding ways to better support, celebrate and accelerate our team. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law. While some roles can be remote, Numerator is only able to hire in many, but not all, states and provinces. In certain cases, if you are not located in a specific area where Numerator is able to hire, you may not be eligible for employment.