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Student Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Wisconsin data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,960 / year median in Wisconsin
-0% projected decline
Job Description
Why NEBAT?NEBAT is more than just a bankwere a team thats trusted, genuine, and successful. We're a family-owned business serving Southeastern Wisconsin since 1933. We blend the resources of a big institution with the personality of a hometown team. At NEBAT, youll be part of a friendly workplace where your talents matter, and youll have real chances to grow and make a difference in your community. If youre looking for a place that values you and helps build your career, weve got you. Position SummaryAs a Student Customer Service Representative, youll be the friendly face customers rely on every day. Youll help people with their money, make sure transactions are accurate, and recommend services that can help them meet their goals. Its a great way to learn about banking, customer service, and teamwork while building your professional skills.
•The typical schedule will be occasional part-time (10-20 hours/week) during the school year & part-time/full-time (30-40 hours/week) during the Summer.
What Youll Do:
Help customers understand their financial optionsRecommend bank products based on customer needsGreet and assist customers with a positive, friendly attitudeProcess everyday banking transactionscashing checks, making deposits, and withdrawalsWork closely with your teammates to keep the branch running smoothly
Skills Youll Use and Grow:
Friendly attitude and strong people skillsAbility to work with computers and basic software like Word, Excel, Outlook, and TeamsClear communication by phone, email, and in personAbility to stay calm and helpfuleven when things get busyDependability, attention to detail, and pride in your workWillingness to learn new things and take on challenges
•This is a fully on-site role; remote work is not available.