Customer service & call center

Wfh call center representative

WFH CALL CENTER REPRESENTATIVE.

cincinnati, ohio

Posted 1 day ago

Closes 10/16/2026 Job details Summary Spherion

$13.50 per hour

Temporary

9:00 AM - 5:30 PM (Various Shifts Available)

Industry

customer service & call center (Office and Administrative Support Occupations)

Reference number

S_181106 Would you like to work from home? Would you like to work with a team that cares? Join us in this 6-month project role working from the comfort of your own home!

In this role, you will be making calls on behalf of a major health insurer to check in on customers and assist in gathering important medical information.

Responsibilities:

Make outbound calls on behalf of a major health insurer to check in on members. Assist with gathering and verifying important customer medical information. Deliver compassionate, patient, and professional customer service on every call.

Working hours:

9:00 AM - 5:30 PM (Various Shifts Available)

Skills:

Customer Service Experience:

Prior experience in call centers, phone support, or client-facing roles. Healthcare /

Health Insurance Knowledge:

Familiarity with basic medical terminology, health insurance concepts, or HIPAA confidentiality standards.

Data Entry & Tech Literacy:

Fast, accurate typing skills while talking on the phone; familiarity with CRM or electronic record management systems.

Remote Work Experience:

Proven self-discipline and quiet home-office environment free from background noise. ...

Education:

No Degree Required Experience:

0-1 years

Qualifications:

Technical & Equipment Requirements

Hardware:

Desktop computer or laptop (capable of supporting dual displays).

Dual Display:

Ability to run a 2-screen setup (2 external monitors, or 1 laptop screen + 1 external monitor).

Audio Setup:

Dedicated USB headset

Internet Connection:

High-speed wired internet via Ethernet cable (Wi-Fi is explicitly prohibited).

Equipment Verification:

Readiness to undergo pre-employment hardware and network compliance checks. Today!! Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show more

key responsibilities Make outbound calls on behalf of a major health insurer to check in on members.

Assist with gathering and verifying important customer medical information.

Deliver compassionate, patient, and professional customer service on every call. experience 0-1 years skills

Customer Service Experience:

Prior experience in call centers, phone support, or client-facing roles.

Healthcare /

Health Insurance Knowledge:

Familiarity with basic medical terminology, health insurance concepts, or HIPAA confidentiality standards.

Data Entry & Tech Literacy:

Fast, accurate typing skills while talking on the phone; familiarity with CRM or electronic record management systems.

Remote Work Experience:

Proven self-discipline and quiet home-office environment free from background noise. qualifications

Technical & Equipment Requirements Hardware:

Desktop computer or laptop (capable of supporting dual displays).

Dual Display:

Ability to run a 2-screen setup (2 external monitors, or 1 laptop screen + 1 external monitor).

Audio Setup:

Dedicated USB headset

Internet Connection:

High-speed wired internet via Ethernet cable (Wi-Fi is explicitly prohibited).

Equipment Verification:

Readiness to undergo pre-employment hardware and network compliance checks. education No Degree Required share this job.

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Get in touch. We are here to help you with your questions. SB

Staats, Brittany

brittanystaats@spherion.com