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Blaeser Insurance Agency

Insurance Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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Based on Rhode Island data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$45,205 / year median in Rhode Island

-8% projected decline

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Job Description

Insurance Customer Service Representative Blaeser Insurance Agency - 3.0 Bristol, RI Job Details Full-time $18 - $22 an hour 1 day ago Benefits Paid time off Opportunities for advancement Retirement plan Qualifications Word embeddings Scanning Windows Driving Document imaging Productivity software Full Job Description Job Overview Hourly compensation and bonus opportunity! We are looking to hire a motivated candidate for an in-office, full time customer service representative / receptionist position in a high paced environment with a focus on professionalism and the customer experience. Hours are 8:30-5:30 with an hour lunch break. The position will be mostly focused in Bristol, RI with working at least one day per week in our Coventry, RI location as well. Candidate must have reliable transportation, including being able to drive in snow.
Salary Range:
$18.00 - $22.00 per hour Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Career Growth Opportunities Mon-Fri Schedule Evenings Off Retirement Plan Requirements Customer experience required with great customer service skills. Must be responsible, punctual, reliable, and a person who holds themselves to a high level of integrity. Flexibility and adaptability required. Proficiency to multi-task, follow-thru and follow-up in an efficient and thorough manner. Must be quick to learn and adapt to changes in the industry/office environment including those with technology. Proficiency in Word & Excel, scanning & uploading documents into Windows based programs. We will provide training to applicants that are motivated and possess strong computer skills and a positive attitude. Responsibilities Immediately greet all customers entering the office, in a friendly and helpful manner. Provide exceptional customer service while solving clients' needs. Answer incoming phone calls with a sense of urgency. Verify phone numbers, addresses and email addresses with each customer contact and update customer information in our client management system. Process customer policy change requests. Responds to all inquiries, within specified timeframe. About Us We are a fast-paced agency looking for reliable, hardworking, and personable people to join our company. We're searching for enthusiastic, career-minded individuals to become part of our successful team. You must be a self-starter with a goal-oriented mindset who is a great team player!

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Other Retirement and Savings