Client Services Specialist - Call Center Rep A-Line Staffing Solutions - 4.0 Johnston, RI Job Details Full-time $20 - $22 an hour 1 day ago Qualifications Computer operation Interpersonal skills Process improvement High school diploma or GED Attention to detail Computer skills Full Job Description Client Services Specialist needed in Rhode Island - Great company that treats their employee's great as well! Johnston, RI |

Onsite Openings:

3

Pay Rate:

$20-22.00/hour depending on years of experience

Schedule:

Monday-Friday Location:

Johnston, RI — onsite for training and ongoing work

Hours:

Two Shifts right now 8:30 AM-5:00 PM after training; hours may change based on business needs 10:30am - 7pm after training, hours subject to change due to business needs Position Overview We are seeking Client Services Specialists to support commercial customers with a variety of financial products and services. This role will handle customer requests, troubleshoot issues, provide product guidance, and work with internal teams to resolve problems and improve the overall customer experience. Key Responsibilities Assist customers through phone, chat, and email . Support Cash Management, ACH, and Commercial Card products and services. Research and educate customers on available products and solutions. Troubleshoot and resolve technical, system, and procedural issues. Prioritize and escalate issues when needed. Partner with internal teams to resolve customer concerns. Identify recurring issues and opportunities for process improvement. Communicate potential issues or obstacles to management. Qualifications 5+ years of customer service and/or call center experience ; banking experience preferred. Excellent verbal and written communication skills. Strong phone communication and listening skills. Ability to multitask and prioritize daily workload. Strong problem-solving and analytical skills. Ability to work independently in a fast-paced environment. Strong computer skills. Self-motivated and goal-oriented. High attention to detail and sound judgment. High School Diploma/GED required; Bachelor's Degree preferred. Please apply now - Jared Petrill ESJJP1

Pay:

$20.00 - $22.00 per hour

Work Location:

In person