A global supplier of industrial parts for the automotive industry is hiring a Customer Service Representative in Fountain Inn, SC . This onsite role supports key customer accounts, manages orders and inquiries, and helps deliver exceptional service in a detail-oriented environment. Candidates with automotive or parts experience are highly preferred. This is a Direct Hire, on-site position with benefits.

Responsibilities:

Manage customer orders, quotes, and service requests via phone and email. Process returns, warranty claims, and follow-up activities. Provide product and technical support by working with suppliers and internal teams. Resolve customer issues and ensure a positive customer experience. Follow up on quotes and open orders to support sales growth. Maintain accurate records and communicate updates to customers. Support assigned accounts while managing multiple priorities.

Qualifications:

2+ years of customer service or inside sales experience in the automotive manufacturing related industry that involves parts. Automotive or parts industry background strongly preferred. Strong problem-solving, communication, and organizational skills. Ability to read and understand parts manuals and technical information. Proficiency in Microsoft Word and Excel. Spanish-speaking ability is a plus.

Compensation & Benefits:

$20-26/hour based on parts/automotive experience Full benefits package Schedule Monday-Friday, 8:00 AM-5:00 PM 100% onsite in Fountain Inn, SC #staffingl

Pay:

$20.00 - $26.00 per hour

Benefits:

Health insurance

Work Location:

In person