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Customer Service Associate
Job Description
Customer Care Associate As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly.
Locations :
Hilton Head, Bluffton, and Beaufort!
Qualifications :
High School Diploma or GED Ability to ask fact-finding questions to identify solutions aligned with customer needs Demonstrated patience and professionalism in all customer interactions Working knowledge of Cable One products and services Key Responsibilities Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies. Perform entry-level sales and support tasks within a designated region or business area. Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
Duration :
6 month contract to hire
Compensation:
$16-18/hour (depending on years of experience) "Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."
Pay:
$16.00 - $18.00 per hour Expected hours: 40.0 per week
Work Location:
In person
Benefits
- Paid Time Off (PTO)