An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
Automotive Service Advisors are needed now at Jim Hudson Ford. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic. Are you ready to make some BIG Money in your career as a Service Advisor? Do you want to be rewarded for your hard work, experience, and expertise? Come work with us! Jim Hudson Automotive Group, is a multi-franchise dealer group with all of the most popular brands: Audi, Cadillac, Buick, GMC, Lexus, Toyota, Chevrolet, Acura and Ford. Family owned and operated, we have served the greater Columbia area since 1980. Mr. Hudson's firm commitment to customer service has formed the foundation of all our great dealerships. Service Advisor -
Job Benefits:
We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include: Top Performers can earn $100K+ Guaranteed pay while training Company provided training and education Medical, Dental and Vision Insurance $25K employer paid life insurance Disability Insurance 401(k) retirement plan with employer match Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Paid Vacation and Personal Leave Paid Holidays Career advancement opportunities A positive and professional work environment Service Advisor -
Job Responsibilities:
Schedule appointments with customers Greet customers and make them feel welcome! Work with customer and technician to identify required services using vehicle's service history Advise customers on necessary/suggested services and costs; advise of any current special promotions available Compute cost of replacement parts and labor Address customer's questions and needs promptly and professionally Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled Review results of customer satisfaction surveys with service manager Meet the dealership's standards for repair order production
Requirements:
Service Advisor -
Job Requirements:
High school diploma or equivalent preferred Automotive Service Advisor and/or dealership experience preferred Valid in-state driver's license Professional personal appearance A 'People Person' with excellent communication skills All applicants must be authorized to work in the USA All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
