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Robert Half

Administrative Customer Support Specialist

Career Insights for Customer Service Representative (General)

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Based on South Carolina data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,000 / year median in South Carolina

+4% projected growth

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Job Description

Our client is looking for an Administrative Customer Support Specialist for a temporary 6-8 week assignment in Mount Pleasant, PA. This position is heavily focused on administrative and clerical support, with customer service and basic accounting responsibilities. The ideal candidate is organized, detail-oriented, and comfortable managing a variety of office tasks in a fast-paced environment.
Location:
Mount Pleasant, PA Duration:
Temporary (6-8 Weeks)
Pay:
$20-21/hour
Hours:
7:30 AM or 8:00 AM start, ending at 4:30 PM or 5:00
PMResponsibilities:
Provide administrative support to the office, including data entry, filing, record maintenance, and document preparation.

Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.

Process orders, invoices, and other customer-related documentation.

Assist with accounts payable and accounts receivable functions, including invoice entry, payment tracking, and account reconciliation support.

Maintain accurate customer, vendor, and financial records within company systems.

Support scheduling, correspondence, and general office coordination activities.

Collaborate with internal teams to ensure timely resolution of customer and administrative requests.

Perform other clerical and office support duties as needed.