About Mindlance:

Founded in 1999 , Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India. Mindful of the opportunity gap, we provide balanced solutions for employers and job seekers. We empower job seekers with opportunities to advance their careers and enhance their skills while elevating recruitment standards and fostering a more mindful, balanced workplace.

Job Title:

Claims Customer Service Advocate I Location:

Myrtle Beach, SC 29575

Duration:

3 Month Project About the role: Key Responsibilities of the

Job:

Duties:

Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures.

Mandatory requirements:

C2 clearance will be required for all workers; it can take up to 6 - 8 weeks to receive clearance or non SCA? Yes, contract to hire or contract?

Contract to hire schedule:

m-f. 8:00-5:00. 1 hour lunch. Onsite or video interviews? Onsite.

Training:

4 weeks. Onsite, hybrid, or remote position? Onsite do the candidates need to be local?

Yes Education/Certification:

2 years of customer service experience including 1-year claims or appeals processing OR Bachelor's Degree in lieu of work experience. Apply Now If you're excited about joining Mindlance as a [ Claims Customer Service Advocate I ], we'd love to hear from you.

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

Pay:

$23.00 - $23.11 per hour

Benefits:

401(k) Health insurance Referral program Vision insurance Application Question(s):

Pre-Screening Question:

1.Call center Experience 2.Healthcare/Insurance industry experience 3.Data entry and computer literacy.

Work Location:

In person