Customer Service Representative Join our growing team! We're looking for an organized, detail-oriented Customer Service Representative to support our lighting distribution operation. This position works directly with customers, our sales team, manufacturers, and warehouse staff to keep orders accurate and moving on schedule. Responsibilities Answer customer phone calls and emails promptly and professionally. Enter and process customer orders and prepare quotes. Process credits, returns, and order adjustments. Provide customers with product availability, pricing, and estimated lead times. Coordinate shipments and track orders through delivery. Work closely with sales and warehouse teams to ensure orders are fulfilled accurately and on time. Research and resolve order, pricing, shipping, and product discrepancies. Maintain accurate customer and order information in our system. Qualifications 1+ year of customer service experience. Lighting, electrical, or distribution experience is preferred but not required. Basic Microsoft Excel skills. Experience with ERP, order-entry, or CRM software is a plus. Strong communication and organizational skills. Ability to multitask and manage priorities in a fast-paced environment. Strong attention to detail and accuracy. Dependable, professional, and comfortable communicating with customers by phone and email. What We Offer Competitive hourly pay based on experience. Health, dental, and vision insurance. Training and opportunities for advancement. Stable position with a growing company. If you're organized, customer-focused, and enjoy keeping things moving, we'd like to hear from you.

Job Type:

Full-time Pay:

$37,500.00 per year

Benefits:

401(k) Paid time off

Work Location:

In person