Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers continued growth as an industry leader. Our nimble, decentralized culture provides a wealth of opportunities to learn our business, gain valuable exposure, and accelerate your career. Who You Are As a Customer Service Specialist, you are an adaptable, highly organized commercial real estate professional who thrives in a fast-paced environment. You serve as the operational engine behind successful listing pipelines, seamlessly managing property files, preparing critical real estate contracts, and partnering directly with marketing to ensure properties stand out. Self-directed and detail-oriented, you possess strong situational awareness and excel at prioritizing competing deadlines with minimal supervision. You bring a collaborative spirit, professional polish, and a genuine enthusiasm for the commercial real estate industry. In this role, you will: Drive the

Listing Lifecycle:

Build listing files, order property signage, and coordinate digital and print marketing collateral directly with the Marketing Team.

Support Listing Proposals:

Conduct property research, gather competitive market data, and collaborate with marketing to assemble high-impact pitch packages.

Maintain Pipeline Accuracy:

Oversee agent listing pipelines through daily touchpoints and weekly check-ins; monitor listing statuses, renewals, and accurate data dissemination.

Prepare Legal & Deal Documents:

Draft contracts including listing agreements, purchase agreements, buyer/tenant representation agreements, LOIs, BOVs, and addendums.

Handle Financial & Deal Inputs:

Input deal details into internal tracking software, generate commission invoices, and process submissions for payment.

Coordinate Client & Listing Logistics:

Schedule agent/client meetings, property tours, showings, and occasional listing events.

Provide Executive & Office Support:

Manage agent calendars, contacts, and professional social media accounts as requested. What you'll bring:

Experience:

Minimum 2 years of commercial real estate administrative experience preferred.

Education & Credentials:

Bachelor's degree preferred; CRE education or active real estate license (provisional or above) is a strong plus.

Technical Skills:

Proficiency in Microsoft Office Suite (Outlook, Word, Excel) required. CRE & Marketing Tech (Bonus): Familiarity with Smartsheet, CoStar, LoopNet, LocateSC, Crexi, and/or Adobe Creative Cloud (Photoshop, Illustrator, InDesign) is a plus.

Market Familiarity:

Passion for and familiarity with the Spartanburg, SC commercial real estate market. Make your next move an expert one. Join us as we lead the industry into the future.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance

Work Location:

In person