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SO
State of South Carolina
Client Advocate I
Career Insights for Customer Service Representative (General)
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Based on South Carolina data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,000 / year median in South Carolina
+4% projected growth
Job Description
Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Client Advocate I, who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Orangeburg Area Mental Health Center,2319 St Matthews Rd NE, Orangeburg, SC 29115. As the Client Advocate I , you will Interview and investigate clients, their families and agency staff to determine if client's needs and human rights are met in a residential facility or community program of a state agency. Conduct investigations and prepare recommendations on individual problems for a program/facility. Assists clients in gaining information and support from the community as clients transition to independent living. Responsibilities for the