Long Creek Steel, LLC is looking for a dependable, organized, and friendly Customer Service Representative / Administrative Assistant to join our team in Beresford, South Dakota. This position is an important part of our day-to-day operations and will work directly with customers, sales staff, and other members of our team. The ideal candidate is someone who enjoys working with people, can stay organized in a fast-paced environment, and takes pride in providing excellent customer service. What You'll Do Answer and direct incoming phone calls and assist customers with questions Provide friendly and professional customer service by phone, email, and in person Enter and process customer orders accurately Prepare quotes, sales orders, invoices, and other customer documentation Communicate with customers regarding order status, pricing, availability, and delivery information Coordinate with sales, production, shipping, and other departments to help ensure orders are completed accurately and on time Assist with will-call orders , including coordinating customer pickups Process paperwork and maintain accurate customer and order records Perform general administrative and data-entry duties Assist with scheduling, filing, correspondence, and other office tasks as needed Help support the sales team with day-to-day customer and administrative needs Other duties as assigned What We're Looking For Previous customer service, office, administrative, or related experience preferred Strong communication and interpersonal skills Excellent attention to detail and accuracy Ability to multitask and prioritize in a busy office environment Comfortable working with computers and learning new software Proficiency with Microsoft Office, especially Outlook and Excel, is a plus Professional, positive, and dependable attitude Ability to work independently while also being a team player Experience in the construction, manufacturing, lumber, roofing, or building materials industry is a plus, but not required

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person